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Ease of Doing Business, GUVNL

Sr No. Topic DGVCL MGVCL PGVCL UGVCL
# Ease of doing Website Links DGVCL MGVCL PGVCL UGVCL
1 Application for new LT connection/ HT connection IFP Portal
DGVCL RAPDRP Portal MGVCL RAPDRP Portal PGVCL RAPDRP Portal UGVCL RAPDRP Portal
2 Daily planned shutdowns DGVCL Urja Mitra MGVCL Urja Mitra PGVCL Urja Mitra UGVCL Urja Mitra
3 Customer care center Number For DGVCL Dial
1800 233 3003
or
19123
For MGVCL Dial
1800 233 2670
or
19124
For PGVCL Dial
1800 233 155333
or
19122
For UGVCL Dial
1800 233 155335"
or
19121
4 Guideline for registration of power supply related complaint to CCC DGVCL RAPDRP Portal MGVCL RAPDRP Portal PGVCL RAPDRP Portal UGVCL RAPDRP Portal
5 Standard Operating procedures quarterly/ Yearly reports DGVCL SOP Report MGVCL SOP Report PGVCL SOP Report UGVCL SOP Report
6 Regulators information system quarterly / Yearly reports DGVCL RIM Report MGVCL RIM Report PGVCL RIM Report UGVCL RIM Report
7 Giving compensation in case of outages increased beyond certain cap DGVCL Compensation MGVCL Compensation PGVCL Compensation UGVCL Compensation
8 Tariff Order w.e.f : 01-Apr-2020 and publishing on : 31-Mar-2020 DGVCL Tariff order MGVCL Tariff order PGVCL Tariff order UGVCL Tariff order
9 Tariff schedule w.e.f : 01-Apr-2020 DGVCL Tariff Schedule MGVCL Tariff Schedule PGVCL Tariff Schedule UGVCL Tariff Schedule
10 Consumer information DGVCL Consumer MGVCL Consumer PGVCL Consumer UGVCL Consumer
11 Charges to be recovered for getting new LT connection DGVCL Recovery Charges MGVCL Recovery Charges PGVCL Recovery Charges UGVCL Recovery Charges
12 Documents required for obtaining new connection DGVCL Documents Required MGVCL Documents Required PGVCL Documents Required UGVCL Documents Required
13 Timeline for giving new connection DGVCL Timeline MGVCL Timeline PGVCL Timeline
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UGVCL Timeline
14 Process Flow Chart for HT connection DGVCL HT connection MGVCL HT connection PGVCL HT connection UGVCL HT connection
15 Process Flow Chart for LT connection DGVCL LT connection MGVCL LT connection PGVCL LT connection UGVCL LT connection
16 Approved List of Electrical supervisors DGVCL Approved List of Electrical supervisors MGVCL Approved List of Electrical supervisors PGVCL Approved List of Electrical supervisors UGVCL Approved List of Electrical supervisors